Service calls
Open and track with real-time status, including "on the way", once the technician has left for the building.
Software for elevator maintenance companies
Run your elevator company without spreadsheets, paper or “where is the technician?”
E6 brings service calls, visits, quotes, work orders, parts and the building manager's portal into a single system. Technicians record everything from the phone, even where there is no signal.
In daily use at Sinergia Elevadores: more than 120 buildings and 170 elevators in the system.
How it works
An ordinary day, from start to finish
Nobody has to keep a spreadsheet open in five tabs, leave a note on the counter or call the technician to find out where he is.
1
The building manager calls
The call becomes a service call with the address, which elevator and what is happening. Nothing stays on a loose note.
2
The technician gets it on WhatsApp
The call reaches his WhatsApp with the address and the fault. He accepts right there, without opening the system.
3
The visit is recorded on site
On the phone, inside the machine room. With no signal too: the device keeps it and sends it later on its own.
4
The report comes out signed
Whoever receives the technician signs on his phone screen. It becomes a numbered PDF right away, no paper.
5
Everyone can see it
The building manager follows along in the portal. Residents point the camera at the QR code in the elevator and see the history.
Highlights
Three things the competition does not do
All of this is already live, working in the operation of the companies using E6 today.
Point your phone camera at this code. It really opens.
Inside the elevator
Residents see the history just by pointing a camera
A sticker inside the car. Whoever steps in points their phone camera and sees every preventive maintenance visit for that building, with no app to install and no password to create.
- Each building has its own link, separate from the others.
- The sticker sheet comes ready from the system as a PDF: just print and cut.
- It shows only the date and time of the visit. Technician names, signatures and prices stay out.
- It is your company being seen, every day, by everyone who rides the elevator.
In the app your team already uses
The service call arrives on the technician's WhatsApp
Nobody has to call to pass the message along or chase a confirmation. The call lands on WhatsApp with the address and the fault, the technician replies right there, and the system records that he is on the way.
- It works on the technician's ordinary WhatsApp, so there is nothing new for him to learn.
- His reply comes back into the system and changes the status by itself.
- The office stops calling just to check whether the message got through.
Where phones have no signal
It works with no signal, and nothing is lost
Machine room, basement, elevator pit: the places where technicians work are exactly the ones with no signal. He fills in the visit as usual, the phone keeps everything and sends it by itself once the signal returns.
- The technician never has to know whether he is connected.
- If the phone dies halfway through, whatever was typed is still there.
- It reaches the office with the real time of the visit, not the time it was sent.
Signature on the screen
The doorman or the building manager signs with a finger on the technician's phone. The report comes out with the signature and the name of who received it.
Email notifications
The building manager gets an email when the visit ends and when the quote goes out. Nobody at the office has to remember to send it.
Where each technician is
On a single screen: who is available, who is on the way, who is on a job and in which building. Without calling anyone.
The platform
Everything your operation needs, in one place
From the building's service call to the visit report, and what comes after: parts, quotes and work orders.
Visit report
The visit recorded on site becomes a numbered PDF, signed by whoever received the technician. No more carbon-copy pads.
Preventive visits
The preventive plan for each building, showing what has been done and what is still due this month.
Quotes
Create, send and approve quotes for services and parts, always linked to the call that generated them.
Work orders
Numbered, connecting the service call, the visit and the quote. The whole story can be reconstructed later.
Parts & inventory
What is on the shelf, what went out for which job, and what needs buying before it runs out.
Building manager portal
Each building signs in and sees its own calls, quotes and reports. Only its own.
Map and routes
The buildings you serve on a map, organised by route, so the technician's day is planned without zigzagging.
Automatic notifications
WhatsApp for the technician and email for the building manager, sent by the system itself when something happens.
Where the technician is
Real-time tracking of the field team on the map, with a privacy notice accepted by each technician. That way you can answer "he is on his way" without calling anyone.
Reports
How many visits were made, in which buildings and by which technician, so you can talk to the customer with numbers in hand.
E6 products
From maintenance to money, each side with its own system
Whoever maintains the equipment needs work orders, routes and stock. Whoever pays for the maintenance needs proof that it happened. It is the same record, seen from both sides. And whoever looks after the money, at the company or at home, needs to know what comes in, what goes out and what is due.
E6 Manutenção
Service calls, visits with a signed receipt, quotes, work orders, stock, routes and the building manager portal. In daily use across more than 120 buildings.
E6 Condomínio
One system for the whole condominium (one building or fifty): documents, notices, issue reports, amenity booking, building maintenance with a signed receipt for every visit and the finances with accounts rendered, set up during onboarding. For building managers, residents and property managers. Pilot open, free for the first ones.
E6 Financeiro
Financial control for you and for your business: log expenses by voice, import your bank statement, track bills to pay and to receive with instalments, and keep every receipt. For businesses: cash flow, bank reconciliation, P&L and boleto or Pix billing, set up to fit your company.
Why E6
Built for the routine of elevator maintenance teams
Not a generic system adapted to fit. It was built inside an elevator company, watching the real day-to-day.
Your data is yours alone
Your company gets its own space in the system, with your buildings, your technicians and your documents. No other company sees anything of yours.
From call to report
A single path connects the service call, the visit, the quote, the work order and the parts. Nothing has to be typed twice, and nothing is lost between steps.
No server at the office, no manual backups
No machine to buy, no software to install, no backup to remember. It opens on the office computer and on the technician's phone, and copies of the data are made automatically.
Fewer phone calls at the office
The building manager follows the service in the portal and residents see the history through the QR code. Whoever used to call asking "have they been yet?" now simply looks.
Customers
Who already uses E6 every day
Elevator maintenance companies operating on the platform.
Sinergia Elevadores
Guarapari/ES · Brasil
- More than 120 buildings in Guarapari and the surrounding region, all in the system.
- Technicians record the visit from the phone, even with no signal in the machine room.
- Service calls, visits, quotes, the building manager portal and WhatsApp notifications, every day.
170+
elevators under maintenance in the system
In their own words
Company named with permission. We do not use third-party logos or testimonials that were not provided by the customer.
Frequently asked questions
What elevator companies ask before they start
Short answers. Whatever is missing, the 30-minute demo covers.
Is there software built for elevator maintenance companies?
Yes. E6 was built for elevator maintenance companies: service calls, technical visits with a report signed on the phone, quotes, work orders, parts inventory, a building-manager portal and a QR code in the elevator. It is not a generic system adapted afterwards.
Does it work without internet?
Yes. The technician records the visit, photos and signature with no signal, in the machine room or the pit, and the phone sends everything on its own when the connection returns.
Does the building manager need to install an app?
No. They receive the signed report by e-mail right away and approve quotes in the portal, in the browser. Residents see the maintenance history by pointing the camera at the QR code in the elevator.
How much does it cost?
Pricing is by proposal, according to the number of technicians and elevators. To get started, there is a 30-day pilot with one technician and one route.
How long does onboarding take?
Days, not months. We import your spreadsheet of buildings and elevators, set up your company brand and train the technician in a 30-minute video call. Onboarding is remote, anywhere in Brazil.
Is it suitable for a small company?
Yes. The system carries your company brand, with no server to buy and no mandatory data migration. It grows with the operation: from one technician to dozens of routes.
Bring E6 to your company
Tell us what your operation looks like today: how many buildings, how many technicians and what gets in the way the most. We reply the same business day.
- A no-strings conversation, to see whether it makes sense.
- We show the system working, with data close to yours.
- If your buildings are already in a spreadsheet, we import them.
Talk to us
Three fields, half a minute. No sign-up.